For Seattle Children’s Employees
If you have any support questions, please call the Help Desk at 206-987-1111.
| Application | Description | Requirements |
|---|---|---|
| Secure Remote Access | Securely access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms. | Pre-registration with Okta, including setup of Okta Verify, text message verification or YubiKey |
| Remote Applications Access | Access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms. | Internet connection; ability to install ActiveX; network credentials |
| Epic and Other Clinical Mobile Applications for Providers | Install Epic, Haiku, Canto and M*Modal and electronic prescribing of controlled substances (EPCS) on your mobile device. | Mobile device; internet connection |
| Mobile Device Certificates | Install required certificates for mobile devices (phones, tablets) connecting to Seattle Children’s email. | Mobile device; internet connection; web browser |
| GoToAssist | IS Service Desk remote control tool for remote users. | Internet connection; web browser |
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Conference room AV how-to documents. |